Interpersonal Transmission Delays

When you need something from a company, it often involves asking Person A who relays the request to Person N whose job it is to point to Person H, who delegates it to Person R.

Overall, this can take from ten minutes to a work week to get done, assuming nobody's out on vacation.

Person R does the job and word of it is transmitted back to you.

(I'm being purposefully vague about that last bit for a reason.)

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